Smart Workplace Operations Platform

Increase productivity with digitized processes, simple data capture, and real-time collaboration.

Improve your bottom line and empower your teams.

Empower the Digital Workforce

Empower every team member with Smartx HUB, unlocking the potential for continuous improvement. Gain insights into what's effective, what needs attention, and the necessary actions seamlessly accessible from a unified platform. Enhance collaboration and efficiency as you navigate the path to excellence.

One Platform, several solutions

Simplify maintenance, safety and operations for your frontline teams. Increase equipment uptime by connecting your people and data.

Asset Management

Reduce downtime and improve productivity.

Training

Onboard, train, and upskill your team in no time.

Checklists and Inspections

Manage safety, regulatory compliance, and standard operating procedures.

Sensor Solutions

Receive critical alerts, take decisive actions, and report urgent issues.

Work Order Management

Assign, comment, and track the status in real-time.

Resource Planning

Optimize resources, balance workloads, and get real-time labor insights.

Facility Maintenance

Keep things running smoothly and receive work requests.

Spare Parts Inventory

Organize your spare parts to know what is in stock.

Our Platform to Identify and Resolve Maintenance and Operations Problems Faster

SmartX HUB Workflow not only guides staff through tasks but also offers the capability to analyze and enhance both staff performance and work processes. It automates the collection and storage of task-related data in an audit trail, which can be a valuable resource for generating reports. The platform provides pre-designed report templates for convenience and also allows users to create custom reports tailored to their specific needs. This feature streamlines the process of data analysis and reporting, enabling organizations to make data-driven decisions and continuously improve their operations.

Maintenance Engineers

Better plan and schedule maintenance activities to increase asset uptime, reduce unplanned downtime, reduce costs, and enable efficiency in labor productivity.

Procurement Managers

Automate requisitions, purchase orders, and quotations, incorporating contract and invoice matching. Integrate approval workflows for reduced administrative workload and increased flexibility.

Operations Managers

Build a detailed history of equipment information based on day-to-day maintenance activities. Failure history, including symptoms, the cause of failure, and action is taken, can be reviewed and analyzed quickly.

Make every operator an expert, see the advanced functionality:

Increase visibility into maintenance history, inventory, and procurement, and provide the right inputs to develop a maintenance program that maximizes return on asset investment.

Inspections, audits, checklists

Streamline operations by eliminating paper processes

Instill a culture of getting things right the first time, every time, using straightforward checklists that your teams can effortlessly complete on any device.

  • Verify compliance with relevant regulations and standards.
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  • Confirm that employees are following established procedures.
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  • Create smart logic workflows to ask for the right detail every time
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  • Make template edits instantly whenever you need them
  • Provide rich evidence with image and video capture, including annotation
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  • Reduce errors with barcode scanning, calculations, and voice-to-text
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  • Validate with signature, GPS location, and time stamping
  • Customize with your logo and branding 
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  • Assign follow-up tasks to the right people
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  • Keep a record with a complete audit trail
  • Schedule alerts to complete inspections timely and consistently
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  • Customize interval scheduling to match the frequency you need
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  • Hold team members accountable with notifications

Tasks and actions

Get the job done with seamless task management

Whether a team member identifies an issue during an inspection or while on the go, our streamlined system makes it easy to create and assign tasks. This ensures accountability by assigning the right people to address and resolve identified issues promptly.

  • Create and assign actions to the right person
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  • Provide context with photos or notes
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  • Set priority, due dates, and alerts to drive accountability
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  • Make template edits instantly whenever you need them
  • Schedule tasks to complete routine activities timely and consistently
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  • Establish SLAs across your preventative and corrective actions
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  • Better classify your work with custom labels
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  • Validate with signature, GPS location, and time stamping
  • Manage team activity from one view
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  • Track progress from creation to completion
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  • Ensure quality completion with required evidence and date and timestamped interactions

Assets Management

Improve uptime with total asset visibility

Gain unique visibility over critical operational equipment so you can improve your asset management and operations in one place.

  • Maintain a comprehensive digital register for fleet vehicles, machinery, or any equipment you rely on
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  • View a rich and robust assessment of your asset’s history, upcoming activities, and open tasks to help prove compliance
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  • Import your assets in bulk, or import data from other tools via our API
  • Ensure teams have what they need by attaching manuals, guides, and more
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  • Display QR codes unique to each asset so anyone can capture and access critical information
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  • Schedule maintenance tasks and inspections to go beyond reactive repairs
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  • Set automated notifications and reminders to drive accountability and task completion
  • Connect to your existing asset management system to perform maintenance and compliance activities while keeping a single source of truth

Training and upskilling

Onboard, train, and upskill teams seamlessly

Deliver bite-sized training that fits into the flow of your team’s work. No matter the device or location.

  • Assign content to individuals, groups, or your entire organization
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  • Maintain compliance by setting training to renew automatically
  • Keep a record your teams’ progress and completion rates
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  • Assess effectiveness and optimize content in real-time
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  • Track your teams’ qualifications with licenses and credentials
  • Drive engagement with a gamified learning experience
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  • Ensure teams retain what they learn with bite-sized content your team can access anywhere, anytime

Issue and incident reporting

Make under-reporting a thing of the past

Change your reporting culture by making it easy for anyone to report observations, hazards, near misses, and incidents right from the app asset list, via QR code or RFID .

  • Ask questions unique to the issue category to get the right detail
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  • Encourage more reporting from the ground by displaying QR codes
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  • Collect sensitive feedback by enabling anonymous entries
  • Report issues via the app or QR code
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  • Add detailed context with photos 
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  • Automatically capture critical information including weather and location
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  • Enable critical alerts to notify team members even when their phone is on silent
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  • Reduce time to resolution with automated notification workflows
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  • Problem-solve together with a collaborative chat timeline
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  • Act quickly by assigning tasks to the right people
  • Spot data trends and put the right measures in place to prevent them from happening or resurfacing

Sensors and monitoring

Protect your assets and people with real-time environmental monitoring

Keep a pulse on critical environmental factors to avoid stock loss, keep teams safe, and avoid downtime.

  • Purchase and deploy commercial-grade devices from Smartx HUB
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  • Connect to weather feeds in a few clicks
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  • Integrate existing sensors to manage devices from one dashboard
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  • Track conditions like temperature, humidity, air quality, and security in real-time
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  • Automate your management of critical control points
  • Proactively mitigate risks by automating alerts the moment something goes out of range\
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  • Customize escalation workflows to suit your reporting lines
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  • Create and assign corrective actions to reduce the time to resolution
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  • Visualize sensor data to spot trends, keep compliant, and keep a digital audit trail

Analytics

Act on insights to drive your business forward

Spot key trends and gain visibility into productivity, compliance, and accuracy across your business so you can drive change and improve every day.

  • Build and customize analytics dashboards with the metrics and performance indicators that matter to you
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  • Connect and blend your operational data: track inspections, actions, issues, and schedules data in one place
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  • Spot and anticipate areas that need attention by reviewing frequently flagged items across your operations
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  • Pinpoint problems and take immediate action to resolve them
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  • Get a clear view of your team’s knowledge gaps, then create training courses to upskill the team
  • Tailor dashboards for specific groups or stakeholders
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  • Safeguard confidential data by sharing dashboards exclusively with those who need them
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  • Act quickly by assigning tasks to the right people

Data engine that drives your Asset Performance

Flexible Process & Workflow Engine

Easy process configuration

Simplify documentation and digitization of work processes with our user-friendly interface and templates. Create multiple workflows quickly, minimizing effort for even complex processes.

Document work processes

Speed up documentation and digitization of work processes with our user-friendly interface and templates. Create hundreds of workflows quickly, minimizing even the most complex processes.

Remove Data Silos

SmartX HUB connects to Systems of Record, establishing a central data repository and reporting system for field data. This ensures 360° visibility of project performance, resulting in time and cost savings.

Analytics

The Asset Management solution converts complex data into clear visual information, providing robust analytics for enhanced decision-making, process improvement, and predictive insights into future asset needs.

Integration

Integrating RTLS with ERP, WMS, CMMS, or BIM solutions allows bidirectional sharing, ensuring complete visibility into equipment distribution and tracking proof-of-delivery, maintenance, and recalls.

Actionable Visibility

SmartX HUB offers end-to-end visibility into the location and condition of people and assets at work. Customize workflows with custom modules on SmartX HUB, and access pre-built solutions for proof-of-delivery, rental assets, and more.

Start your improvement movement

You manage a large workforce to provide a range of cleaning, security, maintenance, landscaping, and health & safety services at office buildings, industry, hospitals, shopping malls, and other public facilities.

19%

Increase in asset availability

25%

Gain in employee productivity

65%

Reduction in insurance claims

20%

Increased utilization rates

80%

Reduction in disputed invoices

15%

Incident reduction

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