SmartX HUB Platform · Feature Comparison
Every Capability, Compared Side by Side
A complete overview of SmartX HUB across all three subscription tiers — asset management, CMMS, RTLS, geofencing, alerts, AI, and enterprise compliance. Choose the plan that fits your operational scale and regulatory requirements.
Three Tiers
Basic, Essential & Premium
Start with core asset tracking and scale up to full RTLS, AI, and enterprise integration — without changing platforms. Every tier shares the same mobile-first foundation.
Basic
Core Asset Tracking
Multi-site asset management, QR/barcode/RFID scanning, check-in/out, audits, geofencing basics, and role-based security — the essentials to take control of your assets.
Essential
Tracking + Maintenance
Everything in Basic plus a full CMMS — work orders, preventive maintenance, parts & MRO inventory, scheduling, alerts, standard reports, and basic API integration.
Premium
Full RTLS + AI + Enterprise
Everything in Essential plus real-time location, live floor-plan tracking, environmental monitoring, 100+ ERP APIs, AI analytics, and advanced compliance frameworks.
Most complete tier
Legend & Key Notes
Included in Tier
Fully available at no extra cost within the subscription tier.
Paid Feature / Add-On
Available as a separate activation or paid module. Contact SmartX for pricing.
Premium Exclusives
RFID fixed readers, GPS, BLE, LoRaWAN, indoor maps, geofencing, and IoT sensors are Premium-tier capabilities.
Mobile-First Design
All transactions (audit, transfer, check-in/out) work offline on iOS & Android and auto-sync when connectivity returns.
API & ERP Ready
Premium tier includes 100+ REST APIs for SAP, Microsoft D365 F&O, Oracle, and other enterprise systems.
ISO 55001 Compliant
Supports ISO 55001, ISO 17025, API 21.1, IEC 61511, and industry-specific compliance frameworks.
1
Asset Management
Core tracking & lifecycle control
| Feature / Capability | Basic | Essential | Premium |
|---|---|---|---|
| Multi-Site Management | |||
| Scanning Types | QR, Barcode, RFID | QR, Barcode, RFID | QR, RFID & IoT Sensors |
| Asset Onboarding & Tagging | Web & Mobile | Web, Mobile & API | Web, Mobile & API |
| Asset Receipt / GRNGoods Receipt Note | Material Order Confirmation | ||
| Receiving Quality Inspection | |||
| Asset Assignment & Handover | |||
| Physical Asset AuditFull / Cycle / Blind Count | Manual Scanning | Manual Scanning | Automated RFID Fixed Readers |
| Asset Cycle Count (pre-Asset List) | |||
| Asset Transfer or Movement | |||
| Check-Out — Temporary Assignment | |||
| Check-In — Return & Condition | |||
| Chain of Custody / Transfer Approval | Multi-level Approval + GPS | ||
| Consignment / Loan / Rental | |||
| Asset Retirement | |||
| Disposal Request & Historical Record | |||
| My Work Assets — Self-Service Portal | |||
| Bulk Purchase Order / Warranty Changes | |||
| Permits and Certificates Management | |||
| Homogeneous Risk Group (NR-36) |
2
Maintenance & Operations (CMMS)
Work orders, PM, scheduling
| Feature / Capability | Basic | Essential | Premium |
|---|---|---|---|
| Unlimited Work Orders | |||
| Preventive Maintenance | Advanced CMMS + Resource Tracking | ||
| Repeating Work Orders | |||
| Work Order Templates | |||
| Work Orders with Attached Procedures | |||
| Work Orders with Attached Images | |||
| Procedures with Inspection Checks | |||
| Procedures with Signature Capture | |||
| Global Procedures Library | |||
| Real-Time Messaging | |||
| Time & Cost Tracking | |||
| User Work Requests & Portals | |||
| Escalation Protocols | |||
| Calendar & Workload-Based Scheduling | |||
| Asset Status & Downtime Tracking | |||
| Custom Workflow Automations |
3
Ease of Use
Data fields, contracts, lifecycle
| Feature / Capability | Basic | Essential | Premium |
|---|---|---|---|
| Quick Search and Filter | |||
| Asset Movement Tracking | Manual Scanner | Manual Scanner | Real-Time Tracking |
| Serial Number and Model Tracking | |||
| Custom Fields per Asset Category | |||
| Purchase / Lease Information | |||
| Warranty Information | |||
| Service Contracts Management | |||
| Supplier & Customer Contacts | |||
| Asset Life Cycle Notifications | |||
| Batch and Expiry Management |
4
Parts & MRO Inventory
Spare parts, vendors, purchase orders
| Feature / Capability | Basic | Essential | Premium |
|---|---|---|---|
| Spare Parts Inventory Management | |||
| Unlimited Vendors | |||
| Parts Inventory Tracking | |||
| Purchase Orders | |||
| Low Stock Alerts | |||
| Asset Cycle Counting |
5
Indoor Tracking & RTLS
Floor plans, zones, live movement
| Feature / Capability | Basic | Essential | Premium |
|---|---|---|---|
| Quick Search for Assets | |||
| Active RFID Tracking Tags | Limited | Full Support | Full Support |
| Custom Zone Creation | |||
| Display Positions on Floor Plans | Add-On | Included | |
| Live Movement Animation | |||
| Motion Trails and History | |||
| Density Visualization | |||
| Time-Based Access Restrictions | |||
| Dwell Time Analysis | |||
| Environmental Monitoring (Temp, Humidity) | Paid Feature |
6
Location & Geofencing
GPS maps, alerts, unauthorized movement
| Feature / Capability | Basic | Essential | Premium |
|---|---|---|---|
| Locate Assets on Map | |||
| Define Geofences | |||
| Entry / Exit Notifications | |||
| Alerts for Leaving Authorized Area | |||
| Time-Based Geofence Activation | |||
| Track in Trucks / Trailers | |||
| Minute-by-Minute Updates | |||
| Movement Replay | |||
| Unauthorized Movement Alerts | |||
| Sensor Data Collection Integration | Paid Feature |
7
RTLS Technologies
RFID portals, BLE, GPS, LoRaWAN, AoA
| Feature / Capability | Basic | Essential | Premium |
|---|---|---|---|
| Multi-Map and Floor Plan Support | Limited | Full Support | |
| RFID Portal / Fixed Readers | Add-On | Add-On | Paid Feature |
| LoRaWAN | Add-On | Add-On | Paid Feature |
| GPS Tracking | Add-On | Add-On | Paid Feature |
| BLE Gateway Scanner | Add-On | Add-On | Paid Feature |
| XMesh BLE (Mesh Networking) | Paid Feature | ||
| AoA – Angle of Arrival (cm-level) | Paid Feature |
8
Monitoring and Alerts
Email, SMS, IoT thresholds, workflow engine
| Feature / Capability | Basic | Essential | Premium |
|---|---|---|---|
| Alerts via E-mail and SMS | Limited (5 statuses) | Comprehensive Alerts | |
| Automated Event-Based Alerts | |||
| Notifications via SMS / E-mail (Token) | |||
| Event-Based Workflow Automation | Contextual Notifications | ||
| Environmental Monitoring (Temp, Humidity) | Continuous Monitoring | ||
| Location & Geofencing Alerts (GPS + BLE) |
9
Reports and Integrations
Dashboards, ERP, BI, APIs
| Feature / Capability | Basic | Essential | Premium |
|---|---|---|---|
| Reports and Dashboards | Standard Reports | Advanced Custom (BI) | |
| ERP / CMMS / FM Integration | Basic API | 100+ APIs — Legacy & ERP | |
| Customizable Dashboards | Standard Templates | AI-Based Advanced Dashboards |
10
System Architecture
RFID readers, APIs, infrastructure
| Feature / Capability | Basic | Essential | Premium |
|---|---|---|---|
| RFID Handheld / Sled Compatibility | Multiple Fixed & Mobile Readers | ||
| Fixed Readers — Power & Read-Time Config | Dynamic Adjustments | ||
| RFID Reader Health Monitoring | |||
| API Integrations (REST / OData) | System Expansion Enabled |
11
Security & Hardware
Permissions, roles, audit logs
| Feature / Capability | Basic | Essential | Premium |
|---|---|---|---|
| Enterprise-Class User Permissions | |||
| Security & Role-Based Access | Standard | Enhanced | Enhanced + Custom Roles |
| RFID Label Printing (Zebra, Sato) | Paid Feature | Paid Feature | Included |
| User Access & Data Change Logs |
12
Artificial Intelligence
AI Q&A, procedure generation, sensor analytics
| Feature / Capability | Basic | Essential | Premium |
|---|---|---|---|
| AI-Powered Asset Management Q&A | Paid | Paid | Paid |
| AI-Powered Procedure Generation | Paid | Paid | |
| AI-Powered Sensor Analytics Q&A | Paid | Paid |
Beyond the Checkboxes
What Sets the Premium Tier Apart
Some capabilities don't fit in a table cell. These are the enterprise-grade differentiators that make SmartX HUB more than an asset tracker.
100+ Enterprise APIs
Premium includes over 100 REST APIs for SAP, Microsoft D365 F&O, Oracle, and legacy systems — so location and asset data flows into the tools you already run.
Mobile-First & Offline
Every transaction — audit, transfer, check-in/out — works offline on iOS & Android and auto-syncs when connectivity returns. Built for the field, not just the desk.
Full RTLS Technology Stack
RFID fixed readers, GPS, BLE, LoRaWAN, XMesh mesh networking, and AoA at centimeter-level accuracy — one platform, every location technology.
AI-Powered Intelligence
AI asset-management Q&A, automated procedure generation, and sensor-analytics Q&A turn your data into answers — available as activatable modules across tiers.
Built for regulated, asset-intensive industries
Frequently Asked Questions
Choosing the Right Tier
Straight answers to help you match a plan to your operational scale and compliance needs.
QWhat's the difference between Basic, Essential, and Premium?
Basic covers core asset tracking — multi-site management, scanning, audits, check-in/out, and basic geofencing. Essential adds a full CMMS with work orders, preventive maintenance, and parts inventory. Premium unlocks real-time location, live floor-plan tracking, environmental monitoring, 100+ enterprise APIs, and AI analytics. You scale up without ever changing platforms.
QWhich tier do I need for real-time location tracking (RTLS)?
Live movement animation, motion trails, density visualization, and dwell-time analysis are Premium-tier capabilities, and technologies like RFID fixed readers, LoRaWAN, GPS, BLE, and AoA are available as activatable modules. Basic and Essential support zone creation and quick asset search. See how the underlying technologies compare in our RTLS technologies guide.
QDoes it work offline in the field?
Yes — every tier is mobile-first. Audits, transfers, and check-in/out all work offline on iOS and Android and automatically sync when connectivity returns, so low-connectivity sites never stall your operation.
QCan it integrate with our ERP and existing systems?
The Premium tier includes 100+ REST APIs for SAP, Microsoft Dynamics 365 F&O, Oracle, and other enterprise systems, with both legacy and modern ERP support. Basic and Essential include core REST/OData API access. Explore how it all connects on the platform overview.
QWhich compliance frameworks does SmartX HUB support?
SmartX HUB supports ISO 55001 (asset management), ISO 17025, API 21.1, IEC 61511, and industry-specific frameworks — plus permits & certificates management and NR-36 homogeneous risk group management for regulated environments like food processing, oil & gas, and chemical operations.
QWhat's included versus available as a paid add-on?
Most core features are included within each tier. Certain capabilities — like RFID fixed-reader infrastructure, LoRaWAN/GPS/BLE hardware, environmental sensors, AI modules, and label printing on lower tiers — are activatable paid features. The comparison tables above mark exactly what's included, what's an add-on, and what's Premium-exclusive.
Find the tier that fits your operation
Not sure which plan matches your scale and compliance needs? Book a demo and we'll map the right SmartX HUB tier to your assets, sites, and systems.