Enterprise Platform

One Enterprise AIoT Platform for Location, Maintenance, Logistics, Sensors and Safety

SmartX HUB is an enterprise AIoT platform built on a single operational core: one object model, one audit trail, one security model and one integration surface. A single RFID read, sensor event, badge scan or GPS position can update location, custody, status, work orders, alerts and your ERP at the same moment, because every module resolves back to the same enterprise record.

43+
Functional modules
1,000+
REST API endpoints
10
Object types, one record
9
ID technologies
3
Deployment models
Unified Capability Set

What an Enterprise AIoT Platform Has to Do That Point Solutions Cannot

Most industrial operations run tracking in one system, maintenance in another, warehouse and yard execution in a third, and worker safety in a fourth. Each one keeps its own records, its own permissions and its own event logic, so the same forklift, pallet or technician exists four times with four different truths. Reconciliation becomes a full-time job and nobody trusts the reports.

SmartX HUB takes the opposite approach. On a single enterprise AIoT platform, real-time location, enterprise asset management, predictive maintenance, supply chain execution, IoT sensors and worker safety become five capability families running on one operational core. Location is the foundation, not the finish line: knowing where an asset is only matters if that knowledge triggers the work order, the shipment confirmation, the alert and the audit entry automatically.

Locate
RFID, BLE, UWB, AoA, GPS, LoRaWAN, QR, NFC and Vision AI resolve identity and position.
Act
The same event drives custody, work orders, shipping steps, alerts and ERP webhooks.
Predict
Anomaly detection, health scores and remaining useful life turn history into lead time.

Real-Time Location Intelligence

Indoor and outdoor positioning on one map, with the technology chosen per environment rather than forced across the whole site. Zone-level accuracy for inventory, sub-metre accuracy where the process demands it.

  • Indoor via BLE, UWB and AoA; outdoor via GPS and LoRaWAN
  • Site, area and zone hierarchy with geofence rules and dwell logic
  • Anchor and gateway commissioning with coverage planning before go-live
  • Asset locator, movement replay and utilization analytics
Explore RTLS asset tracking

Maintenance and Asset Health

Corrective, preventive and predictive maintenance in one work-order engine, fed directly by the sensors and the location layer instead of by a nightly file transfer from a separate system.

  • PM plans by calendar, runtime, cycles, meter readings or regulatory frequency
  • A meter crossing 100 percent auto-creates the work order, with a cooldown check so a burst of readings never produces duplicates
  • Vibration analysis with bearing fault frequencies, ISO 10816-3 zone classification and remaining useful life
  • Mobile execution with parts, labour, evidence, root cause and digital signature
Explore CMMS and maintenance

Logistics and Supply Chain Execution

Shipping, loading, yard operations and returnable packaging run as tracked workflows, not as paperwork. The read that confirms a pallet left the dock is the same read that closes the order line and updates the container balance.

  • Shipping and loading verification with exception capture at the dock
  • Yard management covering gate, docks, appointments, carrier portal and detention
  • Returnable transport items and pallet pools with custody and cycle time
  • Work-in-process tracking that links production stages to the shipping record
Explore supply chain automation

Sensors and Industrial IoT

Environmental, vibration, gas, energy, camera and positioning telemetry land in the same record as the asset they belong to, so a threshold breach is an operational event rather than a line on a chart nobody reads.

  • Threshold cascade from global to company, category and individual asset
  • Sensor Digital Twin with live telemetry and 24-hour history per asset
  • Fleet anomaly detection using six statistical methods, plus peer comparison
  • OEE calculated from IoT data as availability multiplied by performance and quality
Explore environmental monitoring

Worker Safety and Operational Compliance

The same location layer that finds a forklift confirms that every person is accounted for. Safety runs on the identical record as assets and maintenance, which means an evacuation roll call, a permit-to-work check and a calibration certificate all draw on one audit-ready timeline instead of three disconnected logs.

Staff duress, man-down and escalation with acknowledgement tracking
Emergency roll call so everyone is confirmed safe at the muster point
Reusable PPE and uniform tracking with issue, return and condition history
Access control and zone authorisation tied to training and certification status
Operator rounds with digital checklists and timestamped evidence
Incident management with root cause, corrective action and closure evidence

Ten object types, one register. Assets, people, vehicles, sensors, containers, PPE, documents, racks, consumables and stock are modelled on the same core, which is why a single event can update several domains at once. Across the enterprise AIoT platform, identification stays hardware agnostic, from UHF RFID built on open GS1 EPC standards, plus BLE, UWB, AoA, GPS, LoRaWAN, barcode and QR, NFC and Vision AI.

Architecture and Governance

Unified Core, Configurable Behaviour

A unified core is often confused with a rigid one. In an enterprise AIoT platform it means the opposite: one object model, one audit trail, one security model, one notification engine and one integration surface, with the business behaviour on top of that core configurable by field, workflow, rule, role, site, device and deployment pattern. Customers adapt the platform to their process without duplicating the asset register or rebuilding it per use case.

Point-solution approach SmartX HUB unified approach
An RFID system only records reads. A read updates asset status, custody, the shipping or returnable-packaging flow, the digital twin, alerts and ERP webhooks.
A CMMS only handles work orders. Maintenance is connected to sensors, vibration diagnostics, spare parts, asset history, notifications and mobile execution.
A yard system only shows trailer spots. Yard operations connect gate, docks, appointments, carrier portal, detention, reefer monitoring and multi-yard analytics.
An RTLS only shows where something is. Location drives geofence rules, capacity, proximity, safety response, asset locator, movement replay and workflow decisions.
Compliance is a folder of documents. Calibration, PPE, inspections, signatures and digital vaults produce operational evidence tied to the event that created it.
AI is a generic chatbot bolted on the side. AI is embedded in module context across assets, maintenance, sensors, vibration and service desk, with on-premise inference available.

Seven configuration layers

Data model

Object categories, dispositions, custom fields, field guards, site and zone hierarchy, custody rules.

Workflow

Shipping flows, returnable movement, delivery and return, inventory counts, work orders, calibration steps, approvals and signatures.

Rules and alerts

Geofence rules, sensor thresholds, templates, escalation groups, cooldown, rule libraries and acknowledgements.

Infrastructure

RFID readers, BLE anchors, LoRa gateways, printers, tablets, network profiles, API keys and device mappings.

Security

Twelve role profiles, group data filters, field-level access, two-factor authentication, single sign-on, multi-tenant isolation and audit logging.

Analytics and AI

Dashboards by module, smart reports, embedded AI contexts, on-premise inference and PDF outputs.

Deployment

Cloud, on-premise or private cloud virtual machine, chosen for security, latency, data residency or IT policy.

Integration surface

More than 1,000 REST endpoints across 40 domain-scoped groups, documented with OpenAPI, plus webhooks and six notification channels into ERP, WMS, TMS, GIS, SCADA and BI.

Start with one flow, expand without replatforming

Enterprise AIoT platform rollouts fail when they try to switch on everything at once. The usual path is a scoped proof of concept on the operation with the clearest pain, measured against your own baseline, then expansion across sites once the numbers hold. Because every module already shares the same record, expanding is a configuration exercise rather than a new integration project.

01
Scope and baseline

Pick one flow, one site and the metrics you already measure, so the result is comparable rather than anecdotal.

02
Commission the site

Tag the objects, place readers, anchors or gateways, and validate coverage before operations depend on it.

03
Configure and integrate

Set fields, rules, thresholds, roles and dashboards, then connect the endpoints and webhooks your systems need.

04
Measure and expand

Compare against the baseline, then switch on the next capability family on the same core.

Deployed across asset-intensive industries

Reported improvements such as inventory accuracy of up to around ninety-nine percent, reduced search time and fewer unplanned stoppages are always validated against each customer's own baseline. They are indicative of what the platform enables, never a universal guarantee.

See the Enterprise AIoT Platform on Your Own Operation

Bring one flow, one site and the numbers you already track. We will show how location, maintenance, logistics, sensors and safety behave when they share a single operational record.

FAQ

Enterprise AIoT Platform — Common Questions

Answers to the questions we hear most from operations, maintenance and IT teams evaluating a unified tracking, maintenance and safety platform for an asset-intensive enterprise.

What is an enterprise AIoT platform, and how is it different from an IoT dashboard?
An IoT dashboard visualises telemetry. An enterprise AIoT platform turns that telemetry into operational action on the same record as the asset, the person and the process. In SmartX HUB, a temperature drift, an RFID read at a dock door or a badge scan at a restricted zone can update status, custody, a work order, an alert and an ERP webhook in the same transaction, because artificial intelligence, IoT ingestion and enterprise workflow share one core rather than being three integrated products.
How is this different from buying a standalone RTLS or a standalone CMMS?
A location system tells you where something is. A maintenance system tells you what work is due. Buying both usually means two databases, two permission models and a nightly file exchange between them. Here they are the same system: real-time location supplies the runtime hours, zone history and utilisation that CMMS and maintenance uses to schedule the work order. Location is the foundation, not the finish line.
Which identification and location technologies are supported, and how do we choose?
The platform is hardware agnostic across passive UHF RFID, BLE, UWB, AoA, GPS, LoRaWAN, barcode and QR, NFC and Vision AI. The right choice depends on the accuracy the process actually needs, the size of the tagged population and the environment. A side-by-side view is available on compare technologies, and mixing several on one site is normal rather than an exception.
Can we start with a single use case and expand later?
Yes, and it is the approach we recommend. Most deployments begin with one flow at one site, such as asset inventory, returnable transport items or yard management. Because the additional capability families already read from the same object model and security model, expansion is configuration rather than a fresh integration project.
How does it integrate with our ERP, WMS, TMS or SCADA systems?
Through a documented REST surface of more than one thousand endpoints organised into around forty domain-scoped groups, published with OpenAPI, plus outbound webhooks and six notification channels covering email, messaging, SMS, push, in-app streaming and custom endpoints. Integrations typically target the enterprise resource planner first, then warehouse, transport, geographic or industrial-control systems as the rollout widens.
Can SmartX HUB run on-premise, and how is access governed?
The platform runs as cloud software, as a local on-premise deployment or on a private cloud virtual machine, so latency, data residency and internal policy can drive the decision. Governance uses twelve role profiles, group-level data filters, field-level access, two-factor authentication, single sign-on, multi-tenant isolation and full audit logging. Where data cannot leave the site, the artificial intelligence layer can also run locally rather than calling an external service.
How does predictive maintenance actually work here?
Two independent paths run in parallel. The first is meter based: intervals defined in hours, kilometres, cycles or custom units are evaluated as readings arrive, an alert fires as the interval approaches and a preventive work order is created automatically when it is reached, with a cooldown check preventing duplicates. The second is anomaly based: statistical methods including Z-score, exponentially weighted moving average, CUSUM, interquartile range, rate of change and monotonic trend flag drifting sensors, and for rotating equipment a dedicated engine calculates bearing fault frequencies and classifies vibration severity to estimate remaining useful life. See predictive analytics for detail.
Is worker safety a separate product, or part of the same platform?
Part of the same platform, running on the same location layer and the same audit trail. People are one of the ten object types, so zone authorisation, duress response, emergency roll call, PPE issue and return and operator rounds all draw on one timeline. The practical benefit is accountability: during an evacuation the same infrastructure that locates equipment confirms that every person has reached the muster point.
How do we measure return on investment?
Against your own baseline, using metrics you already collect. Typical measures are inventory accuracy and count duration, search time for critical equipment, unplanned downtime and preventive compliance, container or pallet loss and cycle time, dwell and detention at the yard, and audit preparation effort. Improvements of up to around ninety-nine percent inventory accuracy have been reported, but those figures are always confirmed against the customer starting point and never presented as a universal guarantee. Asset utilisation and loss prevention are usually the fastest to quantify.
How does this page relate to the other SmartX HUB solution pages?
This page describes the platform as a whole, the single core that every capability family runs on. The individual solution pages go deeper on one job to be done: tracking, maintenance, supply chain, work in process and the safety family. A full screen-by-screen list lives on platform features, and the platform overview covers the connected-worker perspective. To see it applied to your operation, book a demo.
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