SOS
WORKER LOCATED · ZONE 4
Press · Locate · Respond
Health & Safety · Staff Duress

Help at the Push of a Button

When a worker faces a safety threat or needs urgent help, they summon it quickly and discreetly — from wherever they are. A single press sends their identity and exact location to responders, with live updates until help arrives.

Personal Protection for At-Risk Workers

Confidently Protect Your Staff with Real-Time Location Technology

Lone workers, night-shift staff, and anyone operating in a high-risk area can face a threat or medical emergency with no one nearby. When a staff member needs assistance, they quickly and discreetly summon help from wherever they are. SmartX HUB's real-time location technology, paired with secure software, delivers live map views, immediate alert notifications, and continuous location updates throughout a duress event.

Workplace violence and lone-worker incidents impair performance and lead to distress, absenteeism, higher turnover, and higher costs. During a duress event, it's crucial that the alert is received instantly and routed to the right place — no time wasted sending help to the wrong area. It builds on our real-time location platform and works hand in hand with emergency roll call.

How It Works

From Threat to Response in One Press

A duress solution is only as good as its speed and accuracy. SmartX HUB turns a moment of danger into an instant, located, and supervised response.

1
Push the Button
Wearable badges carry discreet wireless call functionality. In an emergency, the worker simply presses the badge — no app to open, no phone to find.
2
Identity + Location Sent
The application instantly communicates who raised the alert and exactly where they are — so responders never waste time searching the wrong area.
3
Live, Supervised Response
Real-time map views and continuous location updates track the event as it unfolds, while advanced system supervision keeps critical location data flowing.
Connected to the Platform

One Press, a Whole Safety Platform

A duress alert is the first link in a chain of connected-safety solutions. Click any capability to explore the solution behind it.

Built for Reliability

A Duress System You Can Count On

In a real emergency there's no second chance. Every part of the SmartX HUB duress solution is engineered to work the moment it's needed.

Discreet One-Press Alert
Badges carry wireless call functionality that summons help discreetly. A single press instantly communicates the worker's identity and the location of the emergency.
Long-Lasting Battery
Staff badges are equipped with long-lasting batteries for enhanced reliability — so the device is ready when it matters, not flat in a drawer.
Advanced System Supervision
The system continuously supervises itself to ensure the application receives critical location data — no silent failures, no blind spots when a call comes in.
Right Help, Right Place
Accurate, real-time location means responders are never sent to the wrong area — cutting the delay that turns an incident into a crisis.
The Technology

Location Tech Behind Every Alert

Duress protection runs on RTLS technologies chosen for the accuracy and reliability a life-safety system demands — indoors, outdoors, and across large sites.

Accuracy is everything for a duress system. Our RTLS technologies comparison weighs precision, range, and cost.

Give every worker a lifeline

See how a single press sends identity and location to responders in real time — with the reliability a life-safety system demands. Book a demo built around your site and your risks.

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