Customer Case · Enterprise Asset Visibility

How PwC Manages 100,000+ Fixed Assets Across 18 Locations with Smart Asset Tracking

One of the world's leading professional-services firms brought enterprise-scale visibility to its fixed assets — QR-based tagging, an ML-powered asset register and dedicated field teams across India, Bangladesh and Nepal.

India, Bangladesh, Nepal Professional Services 5/5 service rating
Introduction

The customer: PwC

PwC, one of the world's leading professional-services firms, operates across 150+ countries providing audit, advisory and tax solutions. Managing 100,000+ fixed assets across 18 locations in India, Bangladesh and Nepal required a scalable, intelligent solution.

Through our partner tag8, the SmartX HUB ecosystem delivered comprehensive asset visibility and lifecycle management at enterprise scale.

The Challenge

Enterprise scale, manual processes

PwC faced critical challenges: difficulty tracking the location, condition, usage and ownership of assets — leading to risks of loss, theft and duplication; manual auditing and documentation of asset movements, causing inefficiencies and high error rates; and a lack of centralized systems to reconcile assets across multiple facilities and teams.

Loss, theft, duplication

Weak visibility over location, condition and ownership raised risk.

Manual audits

Documenting asset movements by hand caused high error rates.

No central system

No single way to reconcile assets across facilities and teams.

Scale & complexity

100,000+ assets across 18 sites demanded a truly scalable solution.

The Solution

A Smart Asset Visibility Solution, built to scale

tag8 partnered with PwC to deploy the Smart Asset Visibility Solution — combining QR-based tagging, a purpose-built asset register and machine-learning analytics, refined over five years of partnership.

Floor-to-Book Tagging

QR-code tagging of every asset for accurate identification and reconciliation.

Fixed Asset Register

First-time FAR build establishing a single source of truth for all assets.

ML-Powered Gap Analysis

Machine learning identifies discrepancies in the FAR automatically.

Custom Enhancements

Platform tailored over 5 years to align with PwC’s evolving requirements.

Integration Roadmap

Planned integration with enterprise systems like Workday and Oracle.

Regular Field Audits

Dedicated field teams conducting asset audits across India.

Monthly Health Reports

Account performance analysis with actionable insights each month.

A partnership, not just a rollout

What sets this deployment apart is longevity: five years of custom enhancements, ML-driven gap analysis, dedicated field teams and monthly health reports. Enterprise asset management at this scale isn't a one-off install — it's an ongoing partnership that keeps the asset register accurate as the organization evolves.

Implementation & Results

Measurable, transformative results

100,000+
fixed assets tracked
18+
locations unified
5/5
service rating from PwC
  • Enhanced audit efficiency with faster monitoring, reconciliation and error-free asset checks.
  • Unlimited scalability with seamless tracking across 18+ locations.
  • Significant time and cost savings through automated asset management.
  • Simplified operations with QR-based scanning for audits and analysis.
  • 5/5 service rating from PwC in provider reviews.
Conclusion

Intelligent asset tracking that scales to the enterprise

PwC's deployment across 18 locations and 100,000+ assets demonstrates that intelligent asset tracking scales to enterprise requirements. The combination of QR-based tagging, ML-powered analytics and centralized management delivers the accuracy and efficiency that global organizations demand.

Explore related capabilities: Asset Inventory Management, AI-Powered Analytics, and Loss Prevention.

Scale asset visibility across your enterprise

See how SmartX HUB manages hundreds of thousands of assets across dozens of locations — with QR tagging, ML analytics and audit-ready accuracy.