Introduction
The customer: Fresenius Kabi
Managing 30,000 infusion pumps across more than 100 hospitals is no small task. For Fresenius Kabi, a global leader in medical technologies specializing in hospital care and infusion therapies, manual tracking of critical medical devices was creating bottlenecks in allocation, maintenance scheduling and inventory audits — directly impacting hospital operations and patient care.
Fresenius Kabi needed a smarter, automated approach to gain full visibility and control over their vast equipment fleet. That's where SmartX HUB came in, with real-time asset tracking built for healthcare.
The Challenge
Manual tracking across a massive network
Fresenius Kabi's operations depended on the availability and proper functioning of thousands of infusion pumps distributed across a massive hospital network. But their manual tracking system created serious pain points: device allocation was hard to monitor, inventory audits were time-consuming and error-prone, and maintenance scheduling lacked the real-time data needed for proactive planning. Equipment losses and misplacements were recurring — driving replacement costs and risking continuity of patient care.
Hard to allocate
Device allocation across 100+ hospitals was difficult to monitor.
Slow audits
Inventory audits were time-consuming and error-prone by hand.
Reactive maintenance
Scheduling lacked the real-time data needed for proactive planning.
Losses & misplacements
Recurring losses drove replacement costs and risked patient care.
