Introduction
The customer: AMC
Arabian Minerals & Chemicals Co. Ltd. (AMC) is a leading provider of minerals, chemicals and industrial solutions in Saudi Arabia. With the opening of its new Service Division in June 2019, AMC expanded into end-to-end solutions for all its product lines.
To support this growth, AMC needed a robust, integrated warehouse management system that could handle the full logistics lifecycle — from material receiving to dispatch — while maintaining complete traceability and seamless ERP synchronization. SmartX HUB delivered exactly that, built on supply chain automation and delivered in partnership with Zultec.
The Challenge
Complex flows, disconnected processes
AMC's expanding operations demanded a logistics solution capable of managing increasingly complex material flows. The company needed to integrate receiving, storage, production picking, quality-control movements and dispatch into a single, cohesive platform. Manual or disconnected processes created risks of inventory errors, delayed production, misrouted materials and lack of traceability — all while requiring deep integration with the corporate ERP to keep data consistent.
Disconnected steps
Receiving, storage, picking, QC and dispatch lived in separate processes.
Inventory errors
Manual handling risked errors, delays and misrouted materials.
No traceability
The supply chain lacked end-to-end traceability across steps.
ERP consistency
Data had to stay consistent with the corporate ERP, without duplication.
